At Magmi Works, every product is made with love, care, and lots of creative energy. 💖 Since our items are mostly personalized or made-to-order, we currently do not accept cancellations or refunds once an order has been placed.

However, if you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order ID and clear photos at magmiworks@gmail.com

We need an unboxing video before opening the package for proof. We’ll review your request and offer a replacement or refund where applicable.

Note:

  • Colors may slightly vary due to screen differences.
  • Refunds, if applicable, will be processed to the original payment method within 7–10 business days after approval.